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Al coaching to unleash peak performance in sales & service teams

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Brio offers effective training through immersive customer-call simulations. Our Brio AI takes on a customer role, speaks to employees, and confronts them with challenging situations, such as objections and critical questions. Afterwards, trainees receive actionable feedback & suggestions for improvement.

Brio AI simulates customer calls, challenges employees with objections and tough questions, and provides actionable feedback for improvement.

One place to practice and improve with realistic customers and instant feedback

Create trainings
and adjust goals

Adjust content, tone, and topics

Tailor each session to your company, product, and use case to make every training immediately relevant.

Training plans that adapt

Create a flexible training plan that fits naturally into your team's schedule and adapts to their experience level.

Feedback that drives progress

Set up an evaluation scorecard that reflects your company's culture and training focus, ensuring your team receives relevant feedback with every session.

goal

response time

Pick the skill you want to focus
on improving.

scenario

awkward silence

Choose the type of call you
want to practice.

level

very hard

Select how challenging the
scenario should be.

goal

response time

Pick the skill you want to focus
on improving.

scenario

awkward silence

Choose the type of call you
want to practice.

Learn by doing,
not by theory

Practice with AI-generated simulations

Engage your team in realistic sales or service role-plays with Brio’s AI. Our immersive training environment provides a safe space to practice, learn, and make mistakes.

Instant, actionable feedback

After each training, Brio's AI evaluates communication behavior and techniques, delivering personalized feedback on the employee’s strengths and areas for improvement.

Repeat until it feels natural

Brio helps improve your employees' skills step by step and is available anytime. 94% of users experience a steeper learning curve through our learning-by-doing approach.

1:00 PM

2:00 PM

3:00 PM

brio AI training

3:00 PM

4:00 PM

5:00 PM

Measure growth,
skill by skill

Understand your team's skill level

Gain valuable insights into your team's performance through your admin dashboard. Identify strengths and weaknesses, and track improvement over time.

Identify knowledge gaps

Brio's fact-checker identifies your team's knowledge gaps by evaluating their ability to provide accurate information and answer customer questions correctly.

Share team insights with trainers

Share training performance insights and analytics with trainers to enable more targeted support during individual 1:1 coaching sessions.

benefits

Why teams choose our AI training

Reduced ramp time

Faster product rollouts

Safe space for training

Team skill-level insights

Hands-on training at scale

customers

Where high-
performers prep

From European leaders to global enterprises, Brio helps world-class teams deliver exceptional performance in every customer interaction.

security

Built for Enterprise

Security & Compliance

GDPR, ISO 27001, DORA, and AI Act compliant. Enterprise-grade encryption and EU data residency.

Global Scale

Deploy in 25+ languages across 40+ countries with centralized admin controls.

Enterprise Management

Team-based access controls and comprehensive usage analytics for admins.

Dedicated Support

Priority support with dedicated account management and onboarding assistance for your team.

Enterprise-ready. Globally proven.
Secure by design.

frequently asked questions

FAQs

Can Brio be customized to my company’s sales process?

Absolutely! Brio adapts to your specific needs with custom role-plays tailored to your ideal customer profile, scorecards aligned with your sales methodology and messaging frameworks, and industry-specific objection handling.

How long does set-up and onboarding take?

Creating your first training scenarios takes less than 10 minutes. Configuring your custom personas, modules, and evaluation scorecards typically takes around two weeks. Most customers begin seeing measurable results within the first 30 days.

What languages does Brio support?

Brio currently supports 25+ languages. Additional languages are available upon request.

Does Brio train on my data?

No, Brio AI does not train on your data. Our models are pre-trained using our own proprietary datasets. For more information, visit our Security Trust Center.

How fast will I see real improvement?

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How fast will I see real improvement?

Is this just for salespeople, or can anyone use it?

15-min intro

no deck

Start your journey with Brio

Discover how the Brio platform can transform insights into action with realistic AI roleplays, custom-built for your sales & service teams.

Request a demo